Welcome to Pillarcraft Accounting Services

Bronze Package: N150,000.00 (Inclusive of VAT)

• Bookkeeping and Accounting: Monthly reconciliation for up to 5 bank accounts.
• Payroll: Management for up to 10 employees.
• Tax Compliance: Monthly VAT, WHT computations, and returns.
• Business Performance Review: Quarterly meetings via Zoom/Google.
• Support: Client portal, email support, phone support during working hours.

Silver Package: N250,000.00 (Inclusive of VAT)

• All Bronze features plus:
• Monthly reconciliation for up to 8 bank accounts.
• Payroll: Management for up to 30 employees.
• Business Performance Review: Monthly meetings via Zoom/Google, half-yearly physical meetings.
• Tax Compliance: PAYE monitoring and audit representation.
• Support for VAT and WHT audits.

Gold Package: N350,000.00 (Inclusive of VAT)

• All Silver features plus:
• Monthly reconciliation for up to 12 bank accounts.
• Payroll: Management for up to 50 employees.
• CFO Support: Budgeting, cash flow management, variance analysis.
• Business Performance Review: Quarterly physical meetings.
• Support: 24/7 phone support.

Our Process for Signing Up and Onboarding with Pillarcraft Accounting Services

1. Initial Discovery Call
   Objective: Understand your business, goals, and challenges.
   - What to Expect: We start with a free 30-minute discovery call where we conduct a brief gap analysis and confirm the suitability of our subscription types. This call helps us understand your specific needs and how we can best support your business.
   
   
2. Detailed Initial Consultation
   Objective: Gather in-depth information about your current accounting system and processes.
   - What to Expect: We schedule a detailed consultation following the discovery call. During this session, we discuss your business operations, financial goals, existing accounting processes, and any challenges you face.
3. Customised Proposal and Agreement
   Objective: Provide a tailored solution that meets your needs.
   - What to Expect: We develop a customised proposal outlining the recommended accounting package and associated fees based on the initial consultation. Once you agree to the proposal, we formalise our partnership with a signed agreement.
4. Comprehensive Onboarding Form
   Objective: Collect all necessary information to set up your accounting system.
   - What to Expect: We provide an onboarding form to gather essential details about your business structure, tax ID numbers, financial history, and contact information. This ensures we have everything we need for an accurate setup.
5. Data Gathering and Analysis
   Objective: Collect and analyse your financial data to ensure an accurate setup.
   - What to Expect: Our team will compile all required data and documentation, review historical financial data, and assess your current financial processes. This step ensures a seamless transition to our services.
6. Cloud Accounting Software Setup
   Objective: Set up and configure accounting software tailored to your needs.
   - What to Expect: We implement the chosen cloud accounting software, customize settings, establish user roles and permissions, and integrate with any existing systems if necessary. Data security is a top priority during this process.
7. Service Setup
   Objective: Establish a robust bookkeeping and accounting system.
   - What to Expect: Our team configures your accounting framework, including setting up the chart of accounts, expense categories, invoicing, payroll, tax settings, and any other necessary accounting structures based on your selected package.
8. Client Training and Onboarding
   Objective: Equip you with the knowledge to use your new accounting system effectively.
   - What to Expect: We provide thorough training sessions on how to use the cloud accounting software, navigate the client portal, and understand key accounting processes. We offer both initial training and ongoing educational resources.
9. Ongoing Support and Communication
   Objective: Ensure continuous smooth operation and address any issues promptly.
   - What to Expect: We establish a dedicated client service team that offers regular check-ins, 24/7 support for Gold package clients, and proactive communication channels. We utilize your feedback to continually improve our service delivery.
10. Regular Performance Reviews
    Objective: Assess the effectiveness of our accounting services and identify areas for improvement.
    - What to Expect: We schedule regular performance review meetings, either monthly or quarterly, depending on your package. These reviews, conducted via Zoom/Google and physical meetings as needed, help us discuss financial performance, address any concerns, and make necessary adjustments.
11. Continuous Improvement and Scaling
    Objective: Ensure your accounting needs evolve with your business growth.
    - What to Expect: We implement a feedback loop for continuous improvement, regularly reviewing and refining accounting processes, updating training materials, and adapting our service offerings. We provide scalable solutions that grow with your business.
    
    By following this streamlined process, Pillarcraft ensures that your onboarding experience is smooth and that you receive the highest level of service tailored to your business's unique needs. 

FAQ

Q: What is outsourced accounting?
A: Outsourced accounting involves hiring an external accounting firm, like Pillarcraft, to manage your financial records and accounting processes. This can include bookkeeping, financial reporting, tax preparation, and more, allowing you to focus on your core business activities.

Q: Why should I use outsourced accounting services?
A: Outsourced accounting services save you time, money, and reduce stress by letting you focus on your core business functions while experts manage your financial records. You also gain access to specialised expertise, tools, and technology that might not be available in-house.

Q: What types of businesses can benefit from outsourced accounting services?
A: Small and medium-sized businesses (SMEs) that lack the resources to hire a full-time accountant or finance team benefit greatly from outsourced accounting services. Additionally, growing businesses looking to streamline their financial processes can also benefit from outsourcing.

Q: How does the onboarding process work?
A: Our onboarding process starts with a free initial discovery call to understand your business needs and determine the best service package for you. After signing up, we gather all necessary financial information and set up access to our accounting software. We then assign a dedicated team to manage your financial records, provide regular reporting, and offer ongoing support.

Q: How do I know if I need bookkeeping or accounting services?
A:Bookkeeping services focus on recording and tracking financial transactions such as sales, expenses, and payments. Accounting services involve interpreting and analyzing financial data to provide insights and help make strategic decisions. Depending on your business needs, you may require both services or just one. Our team can help you determine the best fit for your business.

Q: How secure is my financial data?
A: At Pillarcraft, we take security and privacy very seriously. We use industry-standard security measures to protect your financial data and only share information with authorised parties. Additionally, our team signs confidentiality agreements to ensure your information is always protected.

Q: What if I have a question or issue with my account?
A: Our dedicated client service team is available to provide support and address any questions or issues you may have. You can contact your assigned client service manager or our support team via email or phone.

 Q: How much does outsourced accounting cost?
A: The cost of outsourced accounting services varies depending on the scope and complexity of your required services. At Pillarcraft, we offer customised service packages with transparent pricing, so you know exactly what you are paying for. Contact us to schedule an initial consultation and receive a personalised quote.

Q: What kind of accounting software do you use?
A: We use either Xero cloud accounting software or our own Usawa Cloud Accounting software developed for African Businesses.  Our software solutions ensure secure, real-time access to your financial data and streamline your accounting processes.

Q: How often will I receive financial reports?
A: We provide financial reports based on your chosen service package. Reports can be delivered monthly, quarterly, or as needed, ensuring you have up-to-date financial information to make informed business decisions.

Q: Can you help with tax preparation and filing?
A: Yes, our tax compliance services include preparing and filing tax returns, ensuring you meet all regulatory requirements. We also offer tax planning and advisory services to help you optimise your tax strategy.

Q: Do you offer customized service packages?
A: Absolutely. We understand that every business is unique, so we offer customised service packages tailored to fit your specific needs and budget. Contact us to discuss your requirements and we’ll create a package that’s perfect for you.

Q: What are the main benefits of outsourcing my accounting to Pillarcraft?
A: By outsourcing your accounting to Pillarcraft, you benefit from expert financial management, save time and money, focus on core business activities, ensure regulatory compliance, and gain peace of mind knowing your finances are in capable hands. Additionally, our scalable services grow with your business, providing long-term support.

Ready to streamline your finances and focus on growing your business? Contact Pillarcraft Accounting Services today to get started!